Personal Data Protection Notice

Effective Date: 01/05/2024

This Personal Data Protection Notice (“Notice”) is issued pursuant to the Malaysian Personal Data Protection Act 2010 (“PDPA”) and applies to all customers, users, and stakeholders of ParkingMaster, a brand owned by Rfera Technology Sdn Bhd (“Rferatech”).

1. Personal Data Protection Notice

Rferatech is committed to protecting your personal data in compliance with the Malaysian PDPA Act 2010. This Notice outlines how we collect, use, disclose, and safeguard your personal information in connection with ParkingMaster and related services.

2. Purposes of Collecting and Further Processing Personal Information

Rferatech collects and processes personal data for the following purposes:

• To provide, manage, and improve our services, including parking management and payment solutions.

• To verify user identity and facilitate seamless parking access.

• To conduct data analytics for service improvement and personalized user experiences.

• To communicate promotional offers, updates, and loyalty programs (where consented).

• To comply with legal and regulatory requirements.

3. Disclosure of Personal Information

Your personal data may be disclosed to the following parties for the purposes mentioned above:

• Service providers and partners involved in delivering our services (e.g., payment gateways, IT support).

• Regulatory and governmental authorities as required by law.

• Third-party marketing or loyalty program partners (where consented).

• Other entities within Rfera Technology for internal operations.

4. Websites

When you visit our website, we may collect information such as IP address, browser type, and browsing behavior for analytics purposes. Cookies may also be used to enhance your browsing experience. By using our website, you consent to such collection and processing.

5. Right to Access and Correct Personal Information

You have the right to:

• Access the personal data we hold about you.

• Request corrections to your personal data if it is inaccurate or incomplete.

To exercise these rights, please contact us via the details provided below. We may charge a reasonable administrative fee for processing access requests.

6. Limiting the Processing of Personal Information, Withdrawing Consent, Further Enquiries, and Complaints

You may:

• Request to limit or restrict the processing of your personal data.

• Withdraw your consent to the use of your personal data for marketing or other specified purposes.

For any inquiries, concerns, or complaints regarding your personal data, please contact:

Data Protection Officer

Rfera Technology Sdn Bhd

Email: pdpa@rfera.asia

7. Data Security

Rferatech take reasonable and appropriate measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption, firewalls, and regular audits of our data handling practices.

8. Retention of Personal Data

Your personal data will be retained as long as necessary to fulfill the purposes stated in this Notice or to comply with legal and regulatory requirements. Once no longer required, your data will be securely destroyed or anonymized.

9. Conflict

In the event of any conflict between this Notice and any applicable laws, the applicable laws shall prevail. Rferatech reserves the right to amend this Notice from time to time. Any changes will be updated on our website.

By engaging with Rfera Technology and using ParkingMaster services, you acknowledge that you have read and understood this Privacy Notice and consent to the collection, use, and disclosure of your personal data as described.